## **Company Description**
**Why You’ll Love Working Here:**
If you're passionate about helping small businesses, thrive in a collaborative environment, and value candor, impact, and care, you'll feel at home at Bench. We offer a remote-first culture, career development opportunities, and a supportive team environment.
## **Job Description**
**What You’ll Be Doing:**
**Bookkeeping & Account Management**
* Categorize transactions, reconcile accounts, and maintain accurate ledgers
* Identify discrepancies and make necessary account adjustments
* Conduct monthly reviews to ensure financial accuracy
**Client Support & Communication**
* Serve as the primary contact for assigned clients
* Provide clear, empathetic guidance via chat, email, and phone
* Build meaningful relationships with small business owners
**Problem Solving & Ownership**
* Proactively identify and resolve issues
* Take full ownership of client satisfaction and deliverables
* Collaborate across teams using tools like Bench App, Salesforce, and Slack
## **Qualifications**
**What You’ll Bring:**
* 2+ years of U.S. bookkeeping or tax filing experience
* Strong communication skills and customer service mindset
* Proficiency in QuickBooks, Xero, or similar software
* Meticulous attention to detail and a proactive attitude
* Degree in Accounting, Finance, or related field (or equivalent experience)
**Requirements:**
* Must be based in the Philippines and able to work North American business hours (9 AM – 5 PM EST or PST)
* Must meet Bench’s minimum hardware and internet requirements to effectively run our tools and systems
**What We Offer:**
* Remote-first flexibility
* A collaborative, tech-savvy, and growth-oriented team
* Continuous learning and development opportunities
## **Additional Information**
**Work Environment:**
* Remote
* All your information will be kept confidential according to EEO guidelines.
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