Client Concierge Job at Ultimate Staffing, Torrance, CA

WVV0Y3lXckZyS2hVRlVJODRhUzFScmorcFE9PQ==
  • Ultimate Staffing
  • Torrance, CA

Job Description

About Us:
We are a mission-driven organization dedicated to improving the lives of children and families through access to compassionate mental health services and resources. We believe in the intrinsic value of every team member and are committed to fostering a collaborative, creative, and supportive workplace culture.

About the Role:
We are currently seeking a Bilingual Client Concierge to join our Client Services team in Torrance. This front-line role is essential in guiding clients through intake, coordinating care, and maintaining consistent engagement and follow-up throughout their service journey.

What You'll Do:

  • Greet and assist clients and their families during intake

  • Verify eligibility for services and provide external referrals as needed

  • Collaborate with clinical staff to ensure timely and accurate service coordination

  • Perform wellness check-ins and coordinate support services such as transportation

  • Maintain accurate documentation in client records and case management systems

  • Support the Client Services Department in day-to-day operations

What We're Looking For:

  • Bilingual in English and Spanish (Required)

  • Compassionate, patient, and professional communicator

  • Prior experience in a healthcare, nonprofit, social services, or community-based setting is a plus

  • Strong organizational skills and attention to detail

  • Comfortable using technology (Microsoft Office, databases, case tracking software)

  • Able to work onsite in Torrance, Monday through Friday

Why Join Us:

  • Be part of a values-driven team making a real difference

  • Competitive hourly pay and a clear path to full-time hire

  • Full benefits package upon conversion (including medical, dental, vision, and 401k)

  • Supportive, collaborative workplace culture

Desired Skills and Experience

Client Intake & Engagement

Bilingual Communication (English/Spanish)

Care Coordination

Customer Service

Community Outreach

Eligibility Verification

Wellness Check-Ins

Documentation & Recordkeeping

Microsoft Office (Word, Excel, Outlook)

Case Management Software (e.g., Salesforce, EHR/EMR platforms)

Time Management

HIPAA Compliance

Crisis Intervention Support

Team Collaboration

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Tags

Hourly pay, Full time, Local area, Monday to Friday,

Similar Jobs

Biz2Credit

Senior Underwriter Job at Biz2Credit

 ...special at Biz2Credit. About the Role As a Senior Underwriter at Biz2Credit, you will play a vital role in evaluating loan...  ...analysis, or a similar role is preferred but not mandatory for entry-level applicants. Strong analytical skills with the ability to interpret... 

Squeaky Clean Commercial & Residential

Personal de Limpieza Job at Squeaky Clean Commercial & Residential

 ...Actualmente estamos buscando un tcnico de limpieza para que se una a nuestro equipo como empleado W-2. Su principal responsabilidad ser garantizar que los locales comerciales y residenciales se mantengan limpios y ordenados. Esto implicar realizar tareas de limpieza... 

General Dynamics Information Technology

Data Exploiter (TS/SCI with Poly Required) Job at General Dynamics Information Technology

 ...inform operations, drive targeting and collection, contribute to intelligence products, and support multiple customer needs. GDIT IS YOUR PLACE: ~401K with company match ~ Comprehensive health and wellness packages ~ Internal mobility team dedicated to helping... 

SEMCO ENERGY

Propane Delivery Driver Job at SEMCO ENERGY

 ...Join Our Team Bulk Delivery Driver (Full-Time) at SEMCO Energy! Looking for a stable, hands-on career in propane delivery? SEMCO Energy is hiring a Bulk Propane Delivery Driver for our Hot Flame location in Carney, MI and we want you on board! What Youll Do:... 

Softworld, a Kelly Company

Data Analyst Job at Softworld, a Kelly Company

 ...Job Title : SAP Data Analyst (Contract 6-12 months+) Job Location : Hybrid, Redmond, WA 98052 Onsite Requirements: data cleanup configurator tool SAP Job Description : This contractor position is to assist with data cleanup, validation...