Job Description

About Us: Datavault AI is revolutionizing the way organizations manage, value, and monetize their data. We empower businesses to unlock the full potential of their data through advanced financial modeling, risk assessment, and governance tools, all while maintaining privacy and regulatory integrity.

Job Description: We are seeking a detail-oriented and proactive Computer Technician to join our IT team. This position is responsible for maintaining workstation and server security, supporting end-users, managing hardware/software deployment, and ensuring compliance with IT policies. The ideal candidate will have strong technical troubleshooting skills, experience with endpoint security, and the ability to communicate effectively with non-technical users.

Key Responsibilities:

• Backup and securely wipe old hard drives quarterly.
• Ensure workstation and server anti-virus software is kept up to date.
• Ensure password policy and security policies are being adhered to.
• Decommission old equipment as needed, according to IT policies.
• Prepare and redeploy used equipment into production use as needed based on IT policies.
• Prepare and deploy new equipment and software as directed.
• Monitor, investigate, and remediate anti-virus and cybersecurity events.
• Update workstation Operating Systems and software as directed by IT Manager.
• Perform an extensive audit of all workstations on an annual basis, noting their general details, OS, software, and checking for policy compliance. Remediate any issues found.
• Perform end user IT support.
• Assisting IT Manager with IT projects.
• Complete other IT projects and IT duties as assigned.

Qualifications:

• Associates degree, bachelors degree, or equivalent combination of education and CompTIA A+ certifications.
• 3-5 years of experience as a computer technician, IT support, or related role.
• Familiarity with Windows, Linux and Mac environments.
• Strong analytical, diagnostic, and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Ability to work independently and manage multiple priorities effectively.
• Experience working in environments with strong IT compliance or security protocols.
• Scripting and group policy or Intune experience is preferred.
• Must be able to quickly relay technical information to non-technical staff and build up rapport with users.

What We Offer:

• Competitive salary and benefits package.
• A fast-paced, high-impact work environment.
• Opportunity to work closely with executive leadership.
• The chance to work with cutting-edge technologies and make a significant impact.
• A culture of innovation, ownership, and growth.

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