The ED Communication Specialist coordinates and streamlines communication between multiple hospital sites and emergency services, managing critical patient transports and emergency response notifications during night shifts. The role involves operating various emergency communication equipment and supporting emergency medical teams in a high-stakes hospital environment. Certifications such as Basic Life Support and EMT licensure are required, with dispatch certification preferred to efficiently handle medical emergencies and disaster events.
DMC Sinai-Grace Hospital is DMC's largest hospital, offering a comprehensive heart center, cancer care, gerontology, emergency medicine, obstetrics/gynecology and cosmetic services. Sinai-Grace's joint replacement program features a revolutionary minimally invasive knee and hip replacement surgery that attracts patients from all over the country. Sinai-Grace operates more than 21 outpatient care sites and ambulatory surgery centers throughout Wayne and Oakland Counties and is one of 10 hospitals in the nation to be awarded a Robert Wood Johnson Foundation grant to help set the standards of cardiac care for hospitals and physicians throughout the nation. The Communication Specialist will staff the Communication Center in the emergency department at Detroit Receiving Hospital The Communication Center is located in the emergency department at Detroit Receiving Hospital. The Communication Center will function to centralize and streamline communication between DMC hospital sites and the surrounding area. The Communication Center will house all outside communication equipment utilized to receive notification of critical patient transports, disasters, or mass casualty events. The Communication Center will accommodate the Personal Computer-Based Emergency Management (EM) System utilized during a major incident within Michigan for tracking patient movement from the scene to the hospital. The goal of the Communication Center is to expedite incoming patient transfers from external facilities and communicate to the ED staff patients condition prior to arrival. Job Duties of the Communication Specialist: 1. Expedites and coordinates all transfers from external facilities. 2. Coordinates and activates STEMI process, stroke team notification, major communicable disease response team, chempack team, decontamination team, all communications from outside agencies regarding acts of bio-terrorism/decontamination/code yellow; activates trauma pager. 3. Handles operations of all communication equipment utilized to receive notification of critical patients transports, disasters, or mass casualty events by responding to HEAR radio, Region 2 South 800 MHz HEMS radio, life-net RS 12 lead receiving stations, care point receiving monitor, UHF receiving station, telemetry, EM TRAX, EMResource. 4. Maintains appropriate log sheets, and data. 5. Attends appropriate trauma systems monthly meetings. 6. Telemetry response. 7. Performs other duties as assigned. 1. High School graduation or equivalent. 2. Current Basic Life Support (BLS) Certification. 3. State of Michigan license for Emergency Medical Technician. 4. One or two years experience as EMT, preferred. 5 Dispatch certification recommended not required.emergency communication, patient transport coordination, ED communication specialist, emergency medical dispatcher, hospital communications, critical patient transfer, trauma response, BLS certification, EMT licensed, emergency dispatch
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