Required Skills & Experience
• 5+ years Physical Security hardware and software technical experience in an enterprise environment
• 3+ years supporting Physical Security projects
• Successful project participation and delivery at an enterprise level
• Comprehension and adaptation of Information Security and Risk concepts
• The ability to translate complex technical concepts into business friendly language
• Experience in Financial Services or other regulated industry with security as a top priority
• Technical Skills:
• Application installation and end-user support for enterprise ACS, VMS, and CCTV components such as electronic locks, card readers, request to exit devices, access control panels, reader boards, power supplies and cameras.
• Hardware troubleshooting of ACS, VMS, and CCTV components
• API integration into physical security systems
• Windows Server and workstation troubleshooting
• Basic networking concepts and troubleshooting
• Experience with project frameworks
• Experience with architectural design software
Job Description
Insight Global is looking for a Physical Security Systems Technician to join their clients team. This candidate will:
• Deliver physical access control and video monitoring technologies to support building security and privacy requirements
• Conduct and manage system maintenance, upgrades, and enhancements
• Design, document, and implement physical security technology using structural drawings and as-builts
• Troubleshoot and resolve hardware and application issues
• Troubleshoot and resolve break-fixes
• Support end-users, vendors, and teams across multiple times zones
• Manage vendors during installations and support visits
• Effectively escalate and communicate implementation issues internally and externally
• Maintain strict confidentiality with information while safeguarding intellectual property
• Follow corporate physical security technical policies, standards, and operating procedures
• Assist, where needed, with the development and implementation of physical security technical policies, standards, and operating procedures
• Occasional travel is required domestically and internationally (passport required)
• Occasional after hours support for both planned implementation and break-fixes