Job Description

Job Description

What you’ll do:

The Hospitality Manager provides exceptional customer service to attract and serve our guests, ensuring we meet our financial goals. The role would help oversee our seasonal RV Campground, Pine Haven, located in Cape May, NJ. The role would require weekends during our high season (April-October). The position would be a year-round full-time opportunity.

Your job will include:

• Please provide exceptional customer service to residents and guests to ensure an outstanding experience.
• Manage the property's resources and assets, including buildings and amenities.
• Conduct marketing activities to attract new customers.
• Hire and manage resort employees.
• Prepare, manage, and analyze the operational budget of the resort.
• Maximize the profitability of the property.
• Maintain the resort and ensure that it’s clean and attractive.
• Partner with the marketing team to attract new guests.
• Analyze, prepare, and manage the operational budget of the resort to improve its profitability.

Your skills and experience include:

• Bachelor’s degree, or a combination of education and equivalent experience.
• 5+ years of property management experience, preferably in an RV or manufactured home community setting.
• Strong operations skills and a thorough understanding of the complexities of this position.
• At least one year of experience in customer service and exceptional customer service skills.
• Excellent skills in Microsoft Office and other web-based applications.
• Valid driver’s license, good driving recor,d and current.

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