Scheduling Coordinator Job at Integrated Medicine USA, Plantation, FL

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  • Integrated Medicine USA
  • Plantation, FL

Job Description

Company : All About You Home Health + Trust USA Home Health

Location : On-site, Plantation FL

Job type : Full-time, Monday - Friday, 9am - 5:30pm

Salary : $13.00 - $18.00 per hour

Job description

  • Maintaining responsibility for maintenance planning and scheduling; assisting the client as requested.
  • Answer incoming calls in a customer friendly and professional manner by expressing a greeting and identifying company and self.
  • Assist in the monitoring (attendance tracking)
  • Staff client's requests, matching the needs and preferences of the clients with skills and personalities of the clinicians.
  • Update schedules in the system
  • Update software system with client and caregiver notes as needed.
  • Research and brainstorm solutions to services problems, complaints, and scheduling gaps.
  • follow -up on client and clinicians’ issues to make sure they are resolved.
  • Share on-call duties to resolve e evening and weekend issues.
  • Complete all required training in a timely manner and develop proficiency in software system.
  • Communication effectively with clients and their families, caregivers, office staff, managers, and the publics.

Qualifications

  • Ability to speak and write English professionally.
  • Warm Telephone manner.
  • Excellent customer service skills.
  • Positive attitude with compassion and patience.
  • Enjoy working with people from around the worked with diverse cultural and language backgrounds.
  • High School Diploma, college a plus.
  • Experience in home health care scheduling a plus.
  • 1 year Experience
  • Kinnser Software Experience

Benefits:

  • Paid time off

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
  • Medical terminology: 1 year (Preferred)

Computer skills:

  • 1 year (Preferred)

Job Tags

Hourly pay, Full time, Monday to Friday,

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