Job Description

Must Have Technical/Functional Skills

• 5+ years of experience as a Scrum Master in Agile environments.

• Requirement gathering, resolving ambiguity and map then to ADO work items by writing the stories and acceptance criteria

• Hands-on experience managing work in Azure DevOps (Boards, Pipelines, Dashboards).

• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe) and practices.

• Excellent facilitation, coaching, and conflict-resolution skills.

• Strong organizational skills with the ability to manage multiple priorities.

• Ability to analyze data (velocity, throughput) and drive actionable improvements.

• Scrum Master Certification (CSM, PSM I or higher) is highly preferred.

Roles & Responsibilities

Act as Scrum Master for one or more Agile teams, facilitating Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives).

• Manage and optimize workflows using Azure DevOps Boards, ensuring transparency and accuracy of backlogs and sprint boards.

• Collaborate with Product Owners to ensure backlog items are well-defined, prioritized, and ready for sprints.

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• Identify and remove impediments to progress, escalating where necessary.

• Drive adoption and improvement of Agile best practices and metrics (velocity, burn-down charts, cycle time) using ADO reporting and dashboards.

• Work closely with other Scrum Masters, Release Train Engineers, and Agile Coaches to improve Agile maturity across the organization.

• Support team dependency identification and resolution across teams and departments.

• Maintain focus on delivery timelines while ensuring quality and team morale.

Generic Managerial Skills, If any

• Work closely with Boeing and TCS program and delivery manager to align and deliver as per the vision of the program
• Ambiguity resolution to map the requirement

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