Job Description

Job Description

Job Description

Service Manager – Electrical & Generator Maintenance

Location: Deerfield Beach, Florida
Company: Reliable Power Systems

About Reliable Power Systems

At Reliable Power Systems, we keep homes and businesses powered when it matters most. For more than two decades, we’ve provided top-quality electrical and standby generator services throughout South Florida. Our success is built on integrity, safety, and a commitment to exceptional customer care. We invest in our people, offering career growth opportunities, continuous training, and a supportive environment that values initiative and teamwork.

Position Summary

The Service Manager – Electrical & Generator Maintenance oversees our generator preventative maintenance and electrical service departments. This leadership role ensures work is performed efficiently, safely, and in line with company standards—while meeting operational goals for customer satisfaction, quality, and revenue. The Service Manager leads approximately 25 field technicians, ensuring continuous improvement across electrical and generator services.

Key Responsibilities

• Lead daily operations for generator maintenance and residential electrical service teams.
• Manage scheduling and coordination with the dispatch team to achieve performance targets.
• Coach and develop field technicians in ServiceTitan and operational best practices.
• Conduct ride-alongs, inspections, and technical audits for quality assurance.
• Oversee preventative maintenance schedules and ensure all visits are completed on time.
• Champion customer service excellence and represent Reliable Power Systems values in every interaction.
• Approve timesheets, calculate incentives, and monitor adherence to timekeeping and performance policies.
• Collaborate with purchasing and inventory teams to ensure timely procurement of job materials.
• Coordinate with permitting teams to ensure permits are properly obtained and tracked.
• Support recruiting, onboarding, training, and retention of service personnel.
• Identify process improvements and revenue growth opportunities—particularly through generator upgrades and add-ons.
• Participate as an active member of the leadership team in strategic and operational planning sessions.

Required Skills & Competencies

• Minimum 5 years of leadership experience with a residential services company in the electrical or generator maintenance industry.
• Strong technical background in electrical systems and generator maintenance, including familiarity with Generac, Kohler, and other major brands.
• Proficiency with Microsoft Office Suite and industry software such as ServiceTitan (preferred).
• Excellent communication, leadership, and organizational skills.
• Strong attention to detail in documentation, reporting, and scheduling.
• Commitment to safety and adherence to OSHA best practices.
• Valid driver’s license with insurable driving record.

Education & Certifications

• Electrical or mechanical trade school background preferred.
• Current electrical or mechanical certification a plus.

At Reliable Power Systems, employees are our greatest asset. We offer competitive benefits, a family-oriented culture, and opportunities for personal and professional development. Joining our team means being part of a company that values craftsmanship, innovation, and teamwork.

We offer:

• 401(k) retirement plan with company match
• Health, dental, vision, and life insurance
• Paid time off and holidays
• Continuing education and career advancement pathways
• Supportive, inclusive, and safety-focused work environment

Equal Opportunity Employer

Reliable Power Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability, or veteran status.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you currently subject to a non-compete, restrictive covenant, or similar employment agreement that may limit your ability to accept this role?

Experience:

• leadership: 5 years (Preferred)
• electrical or generator maintenance: 3 years (Preferred)

Work Location: In person

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