Customer Service Representative - Weekend Shift Job at Rogue, Columbus, OH

WmtCY3dtVEdxYXRWRmt3KzY2bS9RTEU9
  • Rogue
  • Columbus, OH

Job Description

remote type On-Site locations Columbus, Ohio time type Full time posted on Posted Yesterday job requisition id R-101923

Job Description:

Overview :

As a Customer Service Representative you will interact with customers to provide and process information in response to orders, inquiries, concerns and requests about products and services. The weekend shift position works full time from 9AM-5PM and includes 2 consecutive days off, during the week.

An example schedule for the weekend shift is below:

  • Monday - 9AM-5PM

  • Tuesday - OFF

  • Wednesday - OFF

  • Thursday - 9AM-5PM

  • Friday - 9AM-5PM

  • Saturday - 9AM-5PM

  • Sunday - 9AM-5PM

Until further notice:

  • Minimum wage $21/hr

  • Additional 2.5% premium for WKD shift and 10% premium for 2nd Shift

  • Rogue Team Members eligible to receive Quarterly Bonus

The Customer Service Representative is a fully onsite role in Columbus, Ohio. Remote work is not available.

Responsibilities:

  • Process orders, forms, applications and requests

  • Deal directly with customers either by telephone, electronically or face to face

  • Respond promptly to customer inquiries

  • Handle and resolve customer complaints

  • Manage customers' accounts

  • Record details of actions taken

  • Communicate and coordinate with internal departments

  • Follow up on customer interactions

Qualifications:

  • High school diploma or GED required

  • Knowledge of customer service principles and practices

  • Knowledge of relevant computer applications

  • Ability to type

  • Communication skills - verbal and written

  • Problem analysis and problem-solving

  • Attention to detail and accuracy

By applying to Rogue, regardless of the platform you choose to use, you are agreeing to Rogue's preferred methods of communication (i.e. text message). Submitting an application, through whatever online forum is ultimately used, constitutes a knowing and voluntary agreement to send and receive text messages during the recruitment process.

Job Tags

Minimum wage, Full time, Remote work, Shift work, Weekend work, Afternoon shift, 2 days per week,

Similar Jobs

SOS Group

School RN / LPN Job at SOS Group

 ...Position: Day-to-Day Substitute Nurse Location: Tredyffrin/Eastown School District and surrounding school districts Shift: M-W 08:30-4:...  ...: Active Registered Nurse (RN) or Licensed Practical Nurse (LPN) license in Pennsylvania. Current CPR and First Aid... 

Amazon.com Inc

Senior Technical Program Manager, Amazon Devices-Demand Planning Job at Amazon.com Inc

We are looking for a Senior Technical Program Manager (Sr. TPM) who is capable of breaking down and solving complex problems, and has a strong will to get things done! Sr. TPMs at Amazon work on real world problems at a global scale. They own their systems end to end and... 

Sarasota Manatee Airport Authority

Floor Maintenance Technician Job at Sarasota Manatee Airport Authority

 ...AUTHORITY JOB CLASS SPECIFICATION Grade: 24 JOB TITLE: Floor Maintenance Technician - Night Shift REPORTS TO: Facilities...  ...This job class specification does not constitute an employment contract between SMAA and the Floor Maintenance Technician and is... 

Boston Beer Company

Brewery Representative Job at Boston Beer Company

Job Description We are currently hiring a, full-time, Brewery Representative in Northern Virginia . The ideal candidatemustlive...  ...otherwise. What You'll Brew: ~ Sell our entire Boston Beer Company (BBC) product portfolio ~100% focus on selling products... 

Marriott International, Inc

Maintenance Engineer IV Job at Marriott International, Inc

 ...Engineering & Facilities Location Renaissance Phoenix Downtown Hotel, 100 N 1st Street, Phoenix, Arizona, United States, 85004VIEW...  ...repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and equipment,...