The Loan Processing Specialist is part of the bank’s Lending department and will report directly to the Lead Loan Processing Specialist. The primary responsibility of this position is to provide administrative support to the Lending Department.
This position is also responsible for assisting with the processing of loans and providing many other customer service functions to the bank’s customers.
Administrative: 50%
Other: 10%
Competencies:
Adaptability:
Able to adjust quickly to different work situations and remain composed under pressure and in stressful situations. Must embrace change and see change as an opportunity. Consider themselves as part of a larger bank team and helps build teamwork.
Attention to Detail:
Regard for all important details to assure accuracy in every transaction performed; detect errors; follow through on corrections and details. Able to develop personal tracking/reminder systems to assure that important activities are not missed.
Customer Orientation:
Recognize and respond sensitively to the overall financial needs and priorities of the customer; recognize and take appropriate action to meet their needs; establish an effective working relationship with customers to gain their respect and loyalty.
Mathematical Skills:
Possess the ability to perform basic mathematical calculations. Those include the understanding of the relationships of number and how to perform basic calculations.
Oral/Written Communication:
The ability to express and to communicate thoughts and ideas in a professional, clear, and concise manner, both orally and in written form to a variety of audiences and to all levels of staff.
Professionalism: Projects a positive image of the bank to all internal and external customers at all time along with the ability to work well with others. Helps to build and promote teamwork.
Time and Work Management:
Ability to effectively manage one's time to complete work according to established deadlines. The ability to prioritize tasks to make the vest use of time for high priority tasks.
Education and Special Requirements:
Physical Requirements:
PI23e3d33ab5be-25405-39084891
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