Job Description

Our client, a leading organization in the financial services industry, is seeking a dedicated and skilled Technical Support Specialist – Third Party Risk Management (TPRM) to join their dynamic team. As a Technical Support Specialist – Third Party Risk Management (TPRM), you will be an integral part of the Risk Management Department supporting the TPRM platforms such as ServiceNow and OneTrust. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive approach to support and compliance, which will enable you to thrive within this organization.

Job Title: Technical Support Specialist – Third Party Risk Management (TPRM)

Location: Remote (US)

Pay Range: $58

What's the Job?

• Provide technical assistance and troubleshooting support for TPRM software platforms like ServiceNow and OneTrust.
• Diagnose and resolve system access issues, errors, and performance problems efficiently.
• Manage user accounts, permissions, and role-based access controls to ensure security and compliance.
• Assist with audits, assessments, and compliance checks within TPRM platforms to support regulatory requirements.
• Create and maintain technical documentation, user guides, and SOPs to facilitate knowledge sharing and process improvement.

What's Needed?

• Associate Degree in a relevant field or equivalent experience.
• Experience with TPRM platforms such as ServiceNow, OneTrust, or similar systems.
• Strong understanding of IT support processes and ticketing systems.
• Basic knowledge of data analysis and reporting tools (Excel, Power BI preferred).
• Familiarity with vendor risk management concepts and regulatory compliance requirements.

What's in it for me?

• Opportunity to work remotely within a supportive and innovative environment.
• Engagement in meaningful work supporting risk management and compliance initiatives.
• Development of technical and professional skills in a growing industry sector.
• Collaborative team environment that values diversity and inclusion.
• Potential for career growth and advancement within the organization.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells –creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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