Job Description

Join to apply for the Field Network Support Specialist role at F.A. Wilhelm Construction F.A. Wilhelm Construction – Field Network Support Specialist F.A. Wilhelm Construction – Field Network Support Specialist Empowering People to Build What Matters – That is our mission and our legacy. Our nearly 100 years of building communities in which we work and play started with one man and one dream. Today, we are a company that puts People First by providing Meaningful Partnerships , insisting on making a Positive Community Impact , with Safety Always , all with a Learn-Do-Share mentality. F.A. Wilhelm Construction is an industry leader with the culture of doing the right things for our employees, partners, clients, and community. We have an excellent reputation in the construction industry and have enjoyed steady growth and strong financial performance for many years. Wilhelm's construction professionals turn the conceptual, and sometimes seemingly impossible, into fully completed, innovative spaces where life happens. We are looking for the right person to join our team as a Field Network Support Specialist . Is that you? If so, we want to talk to you! Responsibilities The Field Network Support Specialist is responsible for traveling to and between jobsites to deploy, troubleshoot, test, and document IT networks. This role serves as a hands-on extension of the Network Administration team, ensuring that the jobsite technology infrastructure is deployed efficiently, maintained effectively, and documented accurately. Essential Functions Travel regularly to jobsites (approx. 75% travel across Indiana; occasional travel to NC, WI, OH, IL, and other locations). Install, configure, and support networking hardware/software on jobsites. Build and maintain structured cabling/network cabinets to company standards. Troubleshoot and resolve connectivity, latency, and performance issues. Conduct site surveys and coordinate with ISPs to ensure reliable service. Document configurations, maintain inventories, and support end users. Equipment And Technical Requirements Working knowledge of networking fundamentals (TCP/IP, DHCP, DNS, VLANs, Wi-Fi). Familiarity with networking hardware, software, and protocols. Experience with cabling, racking, and physical network infrastructure. Understanding of ISP builds and service offerings. Preferred: Cisco Meraki network equipment knowledge. Education And Experience Requirements 2–4 years of experience in IT/network support, field service, or related role. Strong troubleshooting skills with ability to work independently in the field. Excellent communication skills to interact with jobsite personnel and project stakeholders. Valid driver’s license, clean driving record, and willingness to travel frequently. Preferred certifications: CompTIA Network+, CCNA, or equivalent field experience. Key Attributes Detail-oriented with strong documentation and organizational skills. Ability to adapt to dynamic, hands-on work environments. Reliable in following direction while being proactive in reporting progress/issues. Effective communicator and team player. Self-starter who thrives in troubleshooting situations and enjoys problem-solving. What You Can Expect From F.A. Wilhelm F.A. Wilhelm offers a unique opportunity for the right person to experience a variety of work. Working at F.A. Wilhelm, you can expect: A competitive compensation package. A comprehensive benefits package including medical, dental, vision, and 401(k) match. Basic life insurance, short-term, and long-term disability insurance are paid for by F.A. Wilhelm. Discretionary yearly bonus program. A generous PTO bank. #J-18808-Ljbffr F.A. Wilhelm Construction

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